Privacy Policy

This Privacy Policy explains how DLA Lighting (“we”, “our”, “us”) collects, uses, discloses 
and handles personal information in connection with our website, transactions and related services. By accessing our website or providing personal information to us, you consent to 
the practices described in this Privacy Policy.

Collection of Personal Information

We may collect personal information that you voluntarily provide, including but not limited to name, contact details, delivery address, account credentials, payment-related information, communication records and purchase history. We may also collect information automatically through cookies, analytics tools, web beacons or similar technologies when you interact with our website.

Use of Personal Information

We may use personal information for purposes including:

     ● processing and fulfilling orders, providing invoices and managing deliveries

     ● responding to enquiries and providing support

     ● operating, securing and improving our website and services

     ● fraud prevention, identity verification and risk management

     ● record-keeping, accounting and compliance purposes

     ● (where permitted) direct marketing or service notifications

If we use personal information for direct marketing, you may opt out at any time.

Analytics, Tracking and Advertising Technologies

We may use analytics platforms, cookies and tracking technologies (including tools operated by third parties such as Google, Meta or equivalent providers) to measure website performance, monitor usage, improve user experience and support advertising or 
remarketing functions. You may adjust your browser settings to refuse cookies; however this may affect website functionality.

Disclosure to Third Parties

We may disclose personal information to third parties where reasonably necessary for 
business operations, including:

     ● payment processors, financial institutions and fraud-screening services

     ● couriers, logistics providers and warehousing services

     ● IT, cloud hosting, security and data processing providers

     ● marketing, analytics, email or CRM platforms

     ● professional advisors, auditors and regulatory authorities where required by law

We do not sell personal information.

Overseas Disclosure

Service providers used in connection with our website (including hosting, payment 
processing and analytics services) may store or process personal information on servers 
located outside Australia. By using our website, you consent to such overseas disclosure.

Data Security

We implement reasonable technical and organisational safeguards to protect personal 
information against unauthorised access, alteration, misuse, disclosure or loss. No 
transmission or storage system can be guaranteed as fully secure, and you provide 
information at your own risk.

Data Retention

We retain personal information for as long as is necessary to fulfil the purposes for which it was collected, or as required by law, accounting standards, regulatory obligations or 
legitimate business interests.

Access and Correction

You may request access to, or correction of, personal information we hold about you. We 
may require verification of identity before processing such requests.

Legal Compliance and Breach Notifications

We may use or disclose personal information where required or authorised by law, court 
order or regulatory authority. Where a notifiable data breach occurs and legal notification 
obligations apply, we will comply with relevant statutory reporting requirements.

Third-Party Content and External Links

Our website may contain links to third-party websites or include embedded third-party 
material. We are not responsible for the privacy practices, content or security of third parties.

Changes to this Privacy Policy

We may update or amend this Privacy Policy at any time by publishing a revised version on our website. Continued use of our services after changes are published constitutes 
acceptance of the revised policy.

Contact

For questions, access or correction requests, or privacy-related enquiries, contact:

DLA Lighting 
Email: info@dlalighting.com.au 
Phone: 1800 955 812